T-13 — Continual improvement
The continual improvement cycle in ISO 9001: moving from reactive correction to proactive improvement using data, objectives and management review.
Instructor
GMJ Academy
- Description
- Curriculum
- Reviews
- Grade
Good intentions do not improve care; structured methods do. This course builds the Model for Improvement, PDSA, Lean, Six Sigma, and QI tools.
Quality Improvement Methods
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1
Introduction -
2
Pre-test -
3
Chapter 1 · What quality improvement is
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4
Chapter 2 · The Model for Improvement
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5
Chapter 3 · The PDSA cycle
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6
Chapter 4 · Lean: reducing waste
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7
Chapter 5 · Six Sigma: reducing errors and variation
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8
Chapter 6 · The tools of QI
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9
Chapter 7 · Making improvement continuous
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10
Post-test
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11
Your progress
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12
Conclusion
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13
Additional reading
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14
Certification test
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Course details
Duration
60m
Lectures
11
Quizzes
3
Level
Beginner
365 days
Desktop, Laptop, Tablet, Smartphone
Basic info
A structured course on quality improvement: an introduction, seven teaching chapters with worked cases, and a certification test.
Course requirements
Completion of T-01 recommended.
Intended audience
Quality manager, department heads, director.
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