Aftercare & Follow-up: Closing the Loop After Every Visit [AMB-06]
Most patient safety failures happen after the patient walks out the door — when plans are vague, referrals go unconfirmed, ...
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Instructor
Prof. Giorgi Pkhakadze, MD, MPH, PhD
- Description
- Curriculum
- Reviews
Most patient safety failures happen after the patient walks out the door — when plans are vague, referrals go unconfirmed, and complaints go unheard. This course equips clinic teams to turn the post-visit gap into a structured, verifiable routine that accreditation surveyors can see in the records.
Start here
Part I — Every Patient Leaves With a Real, Understood Plan
Part II — Confirming the Patient Reached Their Next Step
Part III — Post-Visit Complaints: Accessible Channels That Work
Resources
Capstone & certificate
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Course details
Duration
1h 30m
Course requirements
Internet access and a willingness to learn. No prior knowledge required.
Intended audience
Doctors, nurses and other health workers, and students.
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