Management review is a formal, documented meeting at planned intervals (at least annually) chaired by the laboratory director. Inputs must include: internal audit results, EQA performance, QC trends, turnaround time data, complaints and feedback, nonconformity and CAPA status, and risk register. Outputs must include: decisions and actions with assigned owners and deadlines, resource decisions, and improvement priorities. The review is the director’s formal accountability mechanism.
Practical example
The laboratory director chairs the annual management review. Good practice: The agenda covers all required inputs, actions are assigned with names and deadlines, and the minutes are finalised and distributed within one week. The next review date is agreed. Poor practice: The director asks the QM to ‘put together a summary’ which is circulated by email with no meeting, no discussion, and no actions — this does not meet the management review requirement.
What this means for your practice: Management review must be a meeting, must be documented, and must produce decisions. A circulated report is not a management review.