Tourism and hospitality facilities that accommodate children occupy a distinctive position within the broader child-protection landscape: they concentrate vulnerable guests in environments that lack the regulatory oversight routinely applied to healthcare or educational settings, yet they carry equivalent duty-of-care obligations under international human rights frameworks. The WHO Global Report on Child Safety (2008) and subsequent UN Committee on the Rights of the Child general comments establish unequivocally that institutional environments must maintain active, documented safeguarding systems rather than rely on reactive incident management. In Georgia and across the South Caucasus, the rapid expansion of medical and wellness tourism — driven in part by the country’s growing accreditation footprint under JCI and Temos International standards — has intensified scrutiny of how facilities identify, report, and prevent child maltreatment, neglect, and exploitation. Healthcare quality professionals who cannot demonstrate competency in this domain risk not only accreditation non-conformities but measurable harm to the pediatric guests in their care.
This course is grounded in the evidence base established by the WHO INSPIRE framework for ending violence against children, the Joint Commission International (JCI) Patient Rights and Organizational Ethics chapter, ISO 45001 occupational health and safety management principles as applied to vulnerable populations, and Georgia’s Law on the Rights of the Child (2020 amendments). Learning is structured around case-based analysis drawn from real accreditation review findings in hospitality and mixed-use healthcare facilities, enabling participants to move directly from conceptual frameworks to practical policy implementation. Instructional design follows a competency-to-practice model in which each module produces a tangible deliverable — a risk register entry, a protocol draft, or a staff assessment tool — ensuring that course completion translates into immediate organizational impact.
This course is designed for healthcare quality managers, patient safety officers, and clinical governance leads working in JCI-accredited or accreditation-seeking hospitals, medical tourism centres, spa-wellness facilities, and resort health clinics across Georgia and the broader South Caucasus region. It is equally relevant for pediatric nurses, social workers embedded in hospitality environments, and hotel general managers who hold institutional responsibility for child welfare under Georgian law. Mid-career professionals preparing for a quality or compliance leadership role, as well as newly appointed safeguarding leads with no prior formal training in child protection frameworks, will derive particular benefit from the structured policy-development components.
The course is delivered fully online through the GMJ Academy learning platform across six self-paced modules, with an estimated study commitment of eight to ten hours; completion requires a scored knowledge assessment (pass mark: 75%) and submission of one facility-specific policy artefact reviewed against a standardised rubric. Participants who successfully complete all requirements are eligible for GMJ Academy CME/CPD credit in accordance with the Georgian Medical Council continuing education framework.