Pre-examination processes account for an estimated 46–68% of all laboratory errors, the majority of which originate before a specimen ever reaches the analyser — during patient preparation, sample collection, identification, transport, and reception. Despite this well-documented burden, these phases remain among the least standardised in clinical laboratory practice across many health systems, including those undergoing quality reform in Georgia and the broader South Caucasus region. Errors at this stage — mislabelled tubes, inadequate patient preparation, haemolysed or clotted specimens, delayed transport — directly compromise diagnostic accuracy and can drive inappropriate clinical decisions with measurable patient harm. Establishing rigorous, protocol-driven pre-examination workflows is therefore not an administrative formality but a patient safety imperative.
This course is grounded in ISO 15189:2022, the international standard for medical laboratory quality and competence, which dedicates specific normative requirements to pre-examination processes, including documented patient and sample identification procedures, defined collection and transport conditions, and criteria for specimen acceptance or rejection. Instructional content is further informed by WHO Laboratory Quality Management System guidelines, Joint Commission International (JCI) accreditation standards, and peer-reviewed evidence from clinical laboratory science literature. Participants engage with realistic case scenarios drawn from the Georgian ambulatory and hospital laboratory environment, allowing them to translate international requirements into locally applicable practice.
This course is designed for medical laboratory specialists, laboratory technicians, and phlebotomists working in hospital-based, outpatient, or primary care laboratory settings across Georgia and the South Caucasus. It is equally relevant for laboratory quality managers and point-of-care coordinators responsible for designing or auditing pre-examination procedures. Professionals preparing their institutions for ISO 15189 accreditation or JCI survey will find the course particularly applicable to their current organisational priorities.
The course is delivered fully online through the GMJ Academy platform, comprising structured didactic modules, annotated case-based exercises, and a summative competence assessment; total guided study time is approximately three to four hours, and a certificate of completion is issued upon achieving the required assessment threshold. This activity is eligible for Continuing Professional Development (CPD) credit in accordance with applicable Georgian medical education requirements.