Medication storage errors in hospitality-adjacent healthcare settings — including hotel-based medical posts, spa and wellness clinic dispensaries, and resort first-aid facilities — represent a disproportionate share of accreditation non-conformities and preventable patient harm events across Georgia and the wider South Caucasus region. The Joint Commission International (JCI) identifies medication management as one of the highest-risk domains in facility accreditation surveys, and WHO’s Global Patient Safety Action Plan 2021–2030 explicitly prioritises the elimination of unsafe medication practices across all care environments, including those outside conventional hospital settings. In Georgia, where health tourism is a growing sector and private wellness facilities increasingly provide clinical services, the regulatory and ethical obligation to maintain rigorous medication safety standards has never been more pressing. Uncontrolled temperature exposure, inadequate segregation of high-alert medications, and absent chain-of-custody documentation each independently elevate the risk of patient harm and institutional liability.
This course is grounded in the WHO Model Formulary guidance on medicines storage, JCI Medication Management and Use (MMU) standards, and the International Organization for Standardization’s ISO 9001-aligned quality management principles as applied to pharmaceutical practice. Teaching draws on real-world accreditation findings and incident data from hospitality-sector clinical settings, structured through a competency-based learning model that moves systematically from regulatory knowledge to practical implementation. Case-based scenarios drawn from South Caucasus operational contexts allow participants to apply standards directly to the physical environments and staffing configurations they encounter in daily practice.
This course is designed for registered nurses, pharmacists, paramedical staff, and clinical operations managers working in hotel-based medical centres, spa and wellness clinics, resort health facilities, and private ambulatory settings that maintain an on-site medication supply. It is equally relevant to quality and compliance officers responsible for preparing these facilities for JCI, Georgian LEPL National Centre for Disease Control, or international tourism-sector accreditation surveys. Both newly appointed staff assuming medication-management responsibilities and experienced practitioners seeking to formalise and audit-proof existing practices will benefit from completion.
MED-03 is delivered entirely online through the GMJ Academy learning environment, comprising four structured modules with an estimated total study time of four to five hours, including embedded video demonstrations, interactive case scenarios, and a proctored knowledge assessment requiring a minimum score of 80% for certificate issuance. Successful completion awards Category I Continuing Medical Education (CME) credits in accordance with Georgian CME regulation, supporting participants’ annual professional development requirements.